Royal Service Agent (Arabic Speaker) job with Fairmont Bab Al Bahr.
Your wisdom of the lodge and the technical talent you show when responding to Guest phone calls will end up you in point of fact are a Fairmont skilled. As a Royal Service Agent, efficient and tasty conversation is the important thing when chatting with fellow Colleagues and Guests.
Fairmont Bab Al Bahr, “gateway to the sea” boasts a main location on the mainland gateway to the cosmopolitan town of Abu Dhabi, the capital of the United Arab Emirates. With its strikingly fresh structure, this beachfront industry lodge provides the absolute best stage of convenience and magnificence all through its 369 guestrooms and suites, together with without equal unique way of life lodge enjoy with Fairmont Gold.
Summary of Responsibilities:
Reporting to the Royal Service Supervisor, obligations and very important job purposes come with however aren’t restricted to the next:
- Consistently be offering skilled, pleasant and tasty provider
- Process all exterior and inside calls both via redirecting calls or aiding the caller
- Take possession of the caller’s request and make sure apply up in step with the lodge’s requirements
- Have a enough operating wisdom of all departments, particularly Housekeeping, Front Office and Engineering
- Maintain and track the “Royal Service” tool gadget
- Serve as a liaison for Guests requiring data with regards to all facets of the lodge
- Handle and distribute faxes, voice messages and written messages for inside and exterior Guests
- Have complete wisdom of the lodge’s emergency procedures
- Follow division insurance policies, procedures and repair requirements
- Follow all protection insurance policies
- Other tasks as assigned
- Previous buyer similar enjoy an asset
- Must possess remarkable visitor products and services abilities and complex verbal conversation abilities
- Computer literate in Microsoft Window packages required
- Strong interpersonal and drawback fixing talents
- Highly accountable & dependable
- Ability to paintings smartly below force in a fast-paced surroundings
- Ability to paintings cohesively with fellow colleagues as a part of a crew
- Ability to focal point consideration on visitor wishes, ultimate calm and courteous always
Physical Aspects of Position (come with however aren’t restricted to):
- Frequent sitting all through shift
- Occasional status, kneeling, pushing, pulling, lifting
Please notice that you just should be eligible to are living and paintings in Abu Dhabi. Fairmont Bab Al Bahr will duvet visa prices and flights for decided on applicants from fatherland.
Living and dealing in Abu Dhabi: Abu Dhabi, the capital, is the biggest of the 7 Emirates which make up the United Arab Emirates, one of the crucial international quickest rising vacationer locations. When you select to are living and paintings in Abu Dhabi, you are going to in finding that we provide aggressive salaries, provider rate, high quality clinical advantages, foods and furnished lodging. There are these days no source of revenue taxes within the United Arab Emirates. Abu Dhabi’s heritage is rooted in Islamic traditions and residing right here will end up to be a novel lifestyles enjoy. For extra details about residing in Abu Dhabi, we propose you talk over with the next web sites:
APPLY TODAY: Whether you might be launching your profession or looking for significant employment, we invite you to talk over with http://www.fairmontcareers.com/ to be informed extra about Fairmont Hotels & Resorts-and the ordinary alternatives that exist!
ABOUT FAIRMONT HOTELS & RESORTS
At Fairmont Hotels & Resorts we provide our visitors the best hospitality enjoy in every of our locations. And we all know that, to supply our visitors the most productive, we first wish to be offering our workers the most productive. That’s why you’ll be able to in finding outstanding paintings opportunities-throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific-as smartly as industry-leading coaching, profession construction, popularity and rewards. Fairmont Hotels & Resorts is a celebrated number of accommodations that incorporates landmark places like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our groups are guided via values of Respect, Integrity, Teamwork and Empowerment; we make use of the absolute best moral and high quality requirements, treating all colleagues with equity and dignity. A neighborhood and environmental chief, Fairmont could also be appeared for its accountable tourism practices and award-winning Green Partnership program. An thrilling long run awaits!