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Market Network Executive job – Mercedes-Benz Cars Middle East FZE – Dubai
Market Network Executive job – Mercedes-Benz Cars Middle East FZE – Dubai

Market Network Executive job – Mercedes-Benz Cars Middle East FZE – Dubai

Market Network Executive job – Mercedes-Benz Cars Middle East FZE – Dubai

Market Network Executive

Mercedes-Benz Cars Middle East FZE

Dubai

Main Objective

To arrange the assigned markets with reference to all community construction subjects through making sure and supervising the right kind Sales & Customer Services retail community and infrastructure around the manufacturers and inside the Mercedes-Benz Cars Middle East FZE (MBCME) Region.

In explicit, the function shall give you the Retail Partners with a complete community give a boost to, masking the sides of:

  • Formulation, implementation and observe-up of an efficient Network Retail Strategy
  • Facilities making plans, building & industry setup processes
  • Application of retail codecs, ideas, requirements & company id
  • Network Legal & Compliance (if required)
  • Customer Satisfaction (if required)

The candidate is a task fashion in relation to compliance, each within the sense of training the General Distributor in addition to residing a industry follow in step with the Daimler AG corporate values. The candidate handles his/her tasks in a well timed and correct method.

Tasks

Network Strategy & Planning

  • Support Regional Network Manager & retail companions to the definition in their person community plans in conjunction with geographical, capability & emblem illustration sides for Sales & Customer Services industry.
  • Follow-up retail community for the constant and well timed implementation of the tasks outlined in step with the signed Network Development plans, and file development on a per 30 days and quarterly foundation.
  • Process marketplace research for Sales & Customer Services, in cooperation with the industry devices, in an effort to measure geographical and capability protection inside the assigned markets.

Facilities Planning, Construction & Business setup Process

  • Secure the well timed, and in step with the precise community construction technique, implementation of amenities making plans, building, and industry setup procedure for all new and refurbishment tasks inside the assigned markets.
  • Ensure that amenities making plans is in step with the desired parameters/KPIs/Daimler
    Standards/retail codecs, through coordinating all stakeholders (General Distributors, Dealers, MBCME Business Units, Local & Daimler architects), and using the to be had making plans equipment for finalization & approval of technical paperwork (location, plot, layouts, CI design).
  • Manage the development procedure in step with the making plans & CI/CD directives through analyzing building levels and consulting retail companions during the method.
    Coordinate the industry setup procedure through making sure the desired body of workers construction, processes & programs in position, car & portions inventory, apparatus & equipment in step with the retail requirements & BCE necessities.

Retail Formats/ Standards/ Corporate Identity

  • Support the improvement of appropriate retail codecs & particular ideas as in step with DAG pointers. Ensure their constant implementation inside the assigned markets, following making plans and implementation processes through coordinating all stakeholders (Agencies, General Distributors, Dealers, MBCME Business Units, Local & Daimler architects).
  • Consult retail companions with reference to Network explicit Retail Standards & CI/CD, making sure that the Daimler manufacturers are all the time introduced persistently and professionally.
  • Assuring that Daimler Retail Standards (DRS) qualification/wisdom is fulfilled around the retail community & frequently seek the advice of retail companions on them.
  • Follow-up on compliance with the Dealer Retail Standards (DRS) via common marketplace visits and comments auditor with direct marketplace findings.

Market/Dealer Intelligence

  • Gather community similar marketplace and broker explicit data for the assigned markets for Daimler manufacturers and sub networks and replace accordingly all similar studies and databases (Factsheets, GSSN, Network lists).

Dealer Selection & Termination Process

  • Support the broker variety and termination procedure/es according to the most recent International Retail Network Policy (from DAG).

Cooperation & Support

  • Support the dept in more than a few tasks every time it’s required and take part in crew tasks if assigned (e.g. CI Rollout, implementation of Best Customer Experience and so forth).
  • Follow-up of agreed development measures all through common marketplace visits and cooperate with operative industry devices and retail group to reinforce retail programs, processes, and body of workers construction.
  • Built and handle sturdy relationships with stakeholders, providers and Daimler AG to make sure that the MBCME areas stays a number one voice in long term community facility/workshop construction and operations.

Legal & Compliance

  • Maintain and replace felony/contracts database for the assigned markets.
  • Support & Follow-up at the Due Diligence procedure this is being performed through Daimler and replace per 30 days the Due Diligence development file for interior distribution.

Requirements

Attributes

  • Passion
  • Respect
  • Integrity
  • Professionalism
  • Discipline
  • Communication
  • Good organizational talents
  • Presentation Skills
  • Dedication
  • Commitment

Knowledge/Skill/Experience

  • Minimum 2-three years operating revel in in car community division, with a excellent working out of the cars Sales, and Customer Services industry
  • Analytical talents for engaging in marketplace research (KPIs)
  • Availability for travelling
  • Expertise in Dealership Standards/Retail Formats, and familiarity with architectural layouts and is a plus
  • Customer Service Index, Customer Service/Customer Care fundamental ideas is a plus
  • MS Office – Word, PowerPoint & Excel: High Level
  • English is a will have to, German and Arabic are a plus
  • Ideally having an working out of the regional business construction and tradition

Qualification

  • Bachelor Degree in Management or its identical

Start date

Reporting

  • Regional Network Manager for Mercedes-Benz Passenger Cars

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