Guest Services Associate job with aloft Abu Dhabi
At Aloft Hotels we’re stressed out for subsequent era vacationers who love open areas, open pondering, and open expression. Aloft supplies an area the place taste is important, social scenes are colourful, and the place the one route is ahead. Our visitors are tech savvy and hopefully social, with an eclectic taste they’re now not afraid to turn. We perceive what our visitors want, so we offer an reasonably priced possibility for the tech-savvy design guru. We’re on the lookout for cutting edge self-expressers who aren’t afraid to attract outdoor the traces. If you might be any person who appreciates tech-forward options and colourful social scenes, then we invite you to discover a profession with Aloft Hotels.
Aloft Abu Dhabi – the primary resort to open in our EAME Division (Europe, Africa and the Middle East), introduces taste at a thieve to a contemporary Middle Eastern city.
Boasting 408 spacious loft-like rooms, state of the art generation and a colourful, energizing social surroundings, Aloft Abu Dhabi is preferably situated within the ultra-modern Abu Dhabi National Exhibition Center (ADNEC), a micro-city of eating places, a marina and most effective 20 mins clear of a bustling downtown that includes cosmopolitan tradition, lush public parks and a scenic prom.
Process all visitor check-ins, check-outs, room assignments, and room trade/overdue check-out requests. Secure cost; turn on/reissue room keys. Ensure charges fit marketplace codes, file exceptions. Verify/regulate billing for visitors. Communicate to suitable body of workers when visitors are looking ahead to an to be had room. Advise visitor of messages. Clear departures in pc device. Coordinate with Housekeeping to trace room standing and visitor issues. File visitor forms or documentation. Operate phone switchboard station. Run and examine day by day stories, contingency lists, and bank card authorization stories. Supply visitors with instructions and knowledge. Answer, report, and procedure all visitor calls, requests, questions, or issues; practice up to verify each and every has been met to visitors’ pride. Arrange transportation for visitors/guests. Count and protected financial institution at starting and finish of shift. Cash visitors’ assessments, procedure all cost varieties, vouchers, paid-outs, fees, and supply trade. Notify Security of any stories of robbery.
Follow corporate insurance policies and procedures; record injuries, accidents, and hazardous paintings prerequisites to supervisor; be sure uniform and private look are blank ; care for confidentiality of proprietary data; give protection to corporate belongings. Welcome and recognize visitors consistent with corporate requirements; await and deal with visitors’ provider wishes; help people with disabilities; thank visitors with authentic appreciation. Speak the usage of transparent language; solution phones the usage of suitable etiquette. Develop and care for sure operating relationships; fortify crew to succeed in commonplace targets; concentrate and reply accurately to the worries of staff. Comply with high quality assurance requirements. Stand, sit down, or stroll for a longer time period. Move, elevate, raise, push, pull, and position items weighing lower than or equivalent to 10 kilos with out help. Perform different affordable job tasks as asked through Supervisors.
Marriott International is an equivalent alternative employer dedicated to hiring a various body of workers and maintaining an inclusive tradition. Marriott International does now not discriminate at the foundation of incapacity, veteran standing or some other foundation safe beneath federal, state or native regulations.