Senior Information Security Consultant – Other – Saudi Arabia – Hewlett Packard Enterprise
To ensure that customer support and toughen all operations. To create buyer satisfaction at each and every interplay.
Interacting with exterior consumers and interior consumers and addressing their queries, requests and court cases.
Committed TATs are met persistently
Complaints Management- addressing buyer court cases on the department, device updation, coordination with Sales/HUB/ different purposes for answer.
Refunds processing and dispatch
Undelivered coverage paperwork monitoring and control.
Maintenance of all information and registers.
New Business Processing:-
Handling finish to finish New trade processing ranging from advent of Client identification,Case get started up, New trade login, Follow up for coverage issuance, Quality Check
Follow up with HUB for coverage issuance of pending instances