Call Centre Executive (x2) | Al Futtaim Automall | Dubai job – Al Futtaim Private Company LLC – Dubai
No two days are the similar at Al-Futtaim, it doesn’t matter what position you could have. Our paintings is pushed by way of the need to make a distinction and to have a significant affect with the objective of enriching on a regular basis lives. Take our attractive and supportive paintings atmosphere and couple it with an organization tradition that recognises and rewards high quality efficiency, and what do you get? The probability to push the bounds each unmarried day.
As a humble circle of relatives trade that began at the banks of the Dubai Creek within the 1930s, Al-Futtaim has expanded to a presence in 31 international locations, a portfolio of over 200 corporations, and 42,000 staff. You’ll in finding us in industries starting from automobile and retail, to finance and actual property, and connecting folks with global names like Lexus, Ikea, Robinsons, and Adidas. Our workforce is proudly multicultural and multinational as a result of that more or less various illustration offers us the worldwide mindset to develop and affect the folk, markets, and developments round us.
Come sign up for us to reside neatly, paintings higher, and be the most efficient.
About the Job:
We are searching for skilled Call Center Executive to enroll in our Automall Contact Center workforce. Reporting without delay to the Business Development Manager, you’ll be accountable to care for enquiries by way of the usage of other channels, telephone and on-line media transactions on all spaces of operations and related departments in a courteous means. You will log 100% of the gross sales enquiries into the gadget and practice up on enquiries to verify prime conversion ratio into visits and exact gross sales. You can be accountable for dealing with outbound calls in the case of recollects, gross sales & carrier promotions and retention actions to succeed in prime succeed in, carrier bookings and retention share.
It could also be a part of your position to paintings on different similar procedure or Ad-hoc name middle tasks throughout paintings hours and adhering and constantly attaining procedure KPIs. You can be required to paintings on rotational shifts as a part of the 24/7 operations.
To be regarded as for this thrilling alternative, you will have to have a Bachelor’s Degree with 2 years’ revel in in buyer services and products entrance-finish or touch middle atmosphere, ideally inside Automotive, Retail or Telecom industries. Working wisdom of MS Office programs particularly MS Excel is needed and, Vocal Com or CRM gadget publicity can be an added benefit. You will have to additionally possess very good and efficient verbal exchange abilities, buyer orientation, excellent interpersonal and rapport development functions.
We’re right here to supply very good carrier however a bit of lend a hand from you’ll make sure that a 5-superstar candidate revel in from begin to end.
Before you click on “apply”: Please learn the job description moderately to verify you’ll hopefully exhibit why this chance is best for you and make an effort to position in combination a neatly-crafted and customized CV to additional spice up your visibility. Our international Talent Acquisition workforce individuals are all assigned to express companies to make sure that we make the most efficient suits between skill and alternatives. We now not most effective imagine the considered necessary compatibility of abilities and behaviours, but additionally how applicants align with our Values of Respect, Integrity, Collaboration, and Excellence.
As a part of our candidate revel in promise, we additionally wish to make ourselves to be had to you all through the applying procedure. We make each effort to check and reply to each utility.